These Terms of Service explain the conditions under which you use the VitaminStories website, purchase products, access content, or interact with our services. By visiting or shopping on our platform, you agree to these terms. Please read them carefully.
1. Acceptance of Terms
By using our website, you confirm that you are at least 18 years old and legally capable of entering into agreements. If you disagree with any part of these terms, do not use the site.
2. Our Products
VitaminStories sells dietary supplements and wellness products meant for general support—not medical treatment. Individual results vary. These products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before using any supplement, especially if pregnant, nursing, or on medication.
3. Account Registration
You may browse without an account, but certain features require creating one. You are responsible for maintaining the confidentiality of your login credentials and for any activity under your account.
4. Orders and Payments
When you make a purchase:
You agree to provide accurate billing and shipping details
You authorize us and our payment partners to charge your selected payment method
Orders may be declined or cancelled due to inventory issues, suspected misuse, incorrect pricing, or security concerns
Prices are listed in the applicable currency and may change at any time.
5. Shipping and Delivery
We process orders in a reasonable timeframe and ship through verified logistics partners. Delivery times vary based on location, carrier, and external factors. We are not responsible for delays caused by weather, customs, or courier disruptions.
6. Product Information and Availability
We aim to provide accurate, updated details, but occasional errors in pricing, description, or stock availability may occur. We reserve the right to correct such errors without prior notice.
7. Prohibited Uses
You agree not to:
Use the site for illegal purposes
Attempt to bypass security systems
Copy, redistribute, or misuse site content
Provide false or misleading information
Interfere with site performance
Engage in scraping, data extraction, or unauthorized automation
8. Intellectual Property
All content on VitaminStories—including text, graphics, product images, logos, and layouts—is owned by us or our partners. Unauthorized use, copying, or reproduction is prohibited.
9. Health Disclaimer
Our content provides general information only. It is not professional medical advice. Supplements should be taken responsibly and according to labeled instructions.
10. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for indirect, incidental, or consequential damages
We do not guarantee uninterrupted service
We are not responsible for losses resulting from misuse of products or website
Your use of the site is at your own risk
11. Indemnification
You agree to indemnify VitaminStories against claims, damages, losses, and expenses arising from your misuse of the website or violation of these terms.
12. Third-Party Services
We may rely on external payment processors, logistics providers, or analytics platforms. Their terms apply in addition to ours.
13. Changes to Terms
We may modify these Terms of Service at any time. Updates will take effect once published on the website. Continued use indicates acceptance.
14. Governing Law
These terms are governed by applicable local laws. Any disputes will be handled in the appropriate jurisdiction.
15. Contact Us
For support or questions, reach out at support@vitaminstories.com.
10227321 Manitoba Ltd.,
1596 Regent Avenue, Unit 146,
Winnipeg, Manitoba, R2C4H4
Canada
+1 877 570 5490